Ben Mendez

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Articles

Recent activity by Ben Mendez Recent activity Votes

  • Compliance & ID blank page

    My client is seeing a blank Compliance and ID page Typically, in most cases, seeing a blank page at the compliance and ID step is due to one of the following: ❌Using an outdated Browser .🍪Disallowi...

    Ben Mendez 1 follower 0 comments 0 votes

  • How do I reset my password when I can't sign in?

    Important: The steps outlined in this article are intended for customers who use our native authentication. If your account uses SSO to authenticate your users, see Accessing your Zendesk account w...

    Ben Mendez Updated 1 follower 0 comments 0 votes

  • 401 Console Errors on JIRA

    Issue SymptomsAgent receives a JIRA app prompt with the following message - "The configuration linking JIRA with xxx couldn't be found. Please see these instructions and go to your JIRA instance to...

    Ben Mendez Updated 1 follower 0 comments 0 votes